Many companies are right now discussing the use of VOIP or IP telephony in their business.The classic switchboard is getting old, and is both difficult to handle and to intergrate with your CRM system.
At HansaWorld we have introduced the BusinessPhone direct from the contact card. Lots of time is wasted in various attempts to contact customers, suppliers and others. Most people have more than one phone, etc. With HansaWorld BusinessPhone all contacts are stored centrally and shared. In this video, you can view the first online presentation. This video is also posted on YouTube, althoug in a strange quality.
Tuesday, May 22, 2007
Facebooked
Creating networks. It seem to be the hype these days. There are many ways, presented for us today. Facebook and LinkedIn are my new arenas. It is all about visualising your virtual network. Norway is by far the largest community of Facebookers (1. Norge – 172158 brukere2. Tyskland – 252663. Frankrike – 236034. Sverige – 225695. Italia – 10710). It all started at Harward Business School as an effort to join students in a social and academic network. Today you can search for school-buddies and long lost friends all over the world.
At HansaWorld, we work constantly on improving our relations with our existing customers (read network). Realising that a happy customer is more valuable than any new customer, is important in the way we conduct our day to day business.
Improving efficiency for HansaWorld users is our focus number one. When we manage, we will see that the virtual network this creates, also will attract new business, that fits with our solutions and way of doing business. Let´s see where this brings us in creating a HansaWorld community.
I also read a nice article about this by David Terrar.
At HansaWorld, we work constantly on improving our relations with our existing customers (read network). Realising that a happy customer is more valuable than any new customer, is important in the way we conduct our day to day business.
Improving efficiency for HansaWorld users is our focus number one. When we manage, we will see that the virtual network this creates, also will attract new business, that fits with our solutions and way of doing business. Let´s see where this brings us in creating a HansaWorld community.
I also read a nice article about this by David Terrar.
Tuesday, May 15, 2007
Carpe Diem
I just realised, I have resigned. I have enjoyed beeing a country manager of HansaWorld Norway for more or less 15 years. A great journey of challenges, successes and lessons to be learnt. Both for good and bad.
First I told my wife and kids, then my boss and then my collegues who work for me. A frightening thought for all. But I need a change. There are and have always been great opportunities working for HansaWorld, the cutting edge of "state of the art" ERP and CRM solutions. But for me now, I need to be able to look back and say, I did more.
My boss, gave me a new task as well, on my way out. At HansaWorld, we have more than 68.000 installations in 84 countries. Now we want all our customers, to get easy access to our products, modules, functions and to the new internet services. We would like to present our hidden secrets in the software. I guess thats why I also started blogging.....
For now, thanks to all collegues at HansaWorld. Most are still in the company and many are spread arround the world in other exiting companies. Think about the good times, and lets all work for making HansaWorld rule the ERP & CRM world of business.
While I think about what to do with my life, I will keep you posted on this blog and others.
First I told my wife and kids, then my boss and then my collegues who work for me. A frightening thought for all. But I need a change. There are and have always been great opportunities working for HansaWorld, the cutting edge of "state of the art" ERP and CRM solutions. But for me now, I need to be able to look back and say, I did more.
My boss, gave me a new task as well, on my way out. At HansaWorld, we have more than 68.000 installations in 84 countries. Now we want all our customers, to get easy access to our products, modules, functions and to the new internet services. We would like to present our hidden secrets in the software. I guess thats why I also started blogging.....
For now, thanks to all collegues at HansaWorld. Most are still in the company and many are spread arround the world in other exiting companies. Think about the good times, and lets all work for making HansaWorld rule the ERP & CRM world of business.
While I think about what to do with my life, I will keep you posted on this blog and others.
Monday, March 5, 2007
Yes, we have a mobile client for erp and crm
Hi. This is my first posting to my first blog. About time you might think. I agree.
I just come back from a business trip to Seattle, WA. I represented my company HansaWorld, on a special event hosted by Symbian for Cingular descision makers. They were looking for new apps for mobile phones, and our HansaWorld ERP and CRM solution runs online on Smartphones with Microsoft Mobile 5 and Nokia Smartphones on the S60 and S80 platforms.
After showing our solution live to one of their high ranked execs, he flat out told us: "thats the best mobile solution I have ever seen. Just what companies need and want."
We (my collegue Ludvig, a systems architect in HansaWorld, and my motivator to start blogging), thought this would be an easy match. We are looking for some strong parters in the US. Until his next frase was this: "We have worked with both S.., O.... and M........ (famous ERP vendors) the last year to try to get their solutions on mobile devices, but they have nothing." (he actually used another word for this, but I don´t think I will put that in my first posting).
Of course they have a name and loads of customers, is what he meant. And we have THE solution, but not a brand name in the US so far. "Come back to us when you have this, and we might be intetrested", he stated. Don´t misunerstand me: I was happy with his true and sincere black and white opinions.
After the event, Ludvig and I was thrilled of the opportunity, and even more happy about our one-of-a-kind-solution. As we speak we are getting more users among our 68.000 sites worldwide using our online mobile client for multiuser calendar, mail, collaborative mail, shared contacts, in addition to the whole solution making it possible to view customer history on the fly, create quotations and sales orders in front of the customer, and even report on stock levels, employee profitability or just a plain and simple Profit & loss report when you need it.
I just had to call Robert Scoble. Beeing in Seattle and all, but when he answered the phone thursday evening, he told me he had moved and was in Salt Lake for the moment. So if you read this, Robert you know who I am.
I just come back from a business trip to Seattle, WA. I represented my company HansaWorld, on a special event hosted by Symbian for Cingular descision makers. They were looking for new apps for mobile phones, and our HansaWorld ERP and CRM solution runs online on Smartphones with Microsoft Mobile 5 and Nokia Smartphones on the S60 and S80 platforms.
After showing our solution live to one of their high ranked execs, he flat out told us: "thats the best mobile solution I have ever seen. Just what companies need and want."
We (my collegue Ludvig, a systems architect in HansaWorld, and my motivator to start blogging), thought this would be an easy match. We are looking for some strong parters in the US. Until his next frase was this: "We have worked with both S.., O.... and M........ (famous ERP vendors) the last year to try to get their solutions on mobile devices, but they have nothing." (he actually used another word for this, but I don´t think I will put that in my first posting).
Of course they have a name and loads of customers, is what he meant. And we have THE solution, but not a brand name in the US so far. "Come back to us when you have this, and we might be intetrested", he stated. Don´t misunerstand me: I was happy with his true and sincere black and white opinions.
After the event, Ludvig and I was thrilled of the opportunity, and even more happy about our one-of-a-kind-solution. As we speak we are getting more users among our 68.000 sites worldwide using our online mobile client for multiuser calendar, mail, collaborative mail, shared contacts, in addition to the whole solution making it possible to view customer history on the fly, create quotations and sales orders in front of the customer, and even report on stock levels, employee profitability or just a plain and simple Profit & loss report when you need it.
I just had to call Robert Scoble. Beeing in Seattle and all, but when he answered the phone thursday evening, he told me he had moved and was in Salt Lake for the moment. So if you read this, Robert you know who I am.
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