BusinessPhone, integrate your crm with skype or VOIP

Many companies are right now discussing the use of VOIP or IP telephony in their business.The classic switchboard is getting old, and is both difficult to handle and to intergrate with your CRM system.

At HansaWorld we have introduced the BusinessPhone direct from the contact card. Lots of time is wasted in various attempts to contact customers, suppliers and others. Most people have more than one phone, etc. With HansaWorld BusinessPhone all contacts are stored centrally and shared. In this video, you can view the first online presentation. This video is also posted on YouTube, althoug in a strange quality.

Facebooked

Creating networks. It seem to be the hype these days. There are many ways, presented for us today. Facebook and LinkedIn are my new arenas. It is all about visualising your virtual network. Norway is by far the largest community of Facebookers (1. Norge – 172158 brukere2. Tyskland – 252663. Frankrike – 236034. Sverige – 225695. Italia – 10710). It all started at Harward Business School as an effort to join students in a social and academic network. Today you can search for school-buddies and long lost friends all over the world.

At HansaWorld, we work constantly on improving our relations with our existing customers (read network). Realising that a happy customer is more valuable than any new customer, is important in the way we conduct our day to day business.

Improving efficiency for HansaWorld users is our focus number one. When we manage, we will see that the virtual network this creates, also will attract new business, that fits with our solutions and way of doing business. Let´s see where this brings us in creating a HansaWorld community.

I also read a nice article about this by David Terrar.

Carpe Diem

I just realised, I have resigned. I have enjoyed beeing a country manager of HansaWorld Norway for more or less 15 years. A great journey of challenges, successes and lessons to be learnt. Both for good and bad.

First I told my wife and kids, then my boss and then my collegues who work for me. A frightening thought for all. But I need a change. There are and have always been great opportunities working for HansaWorld, the cutting edge of "state of the art" ERP and CRM solutions. But for me now, I need to be able to look back and say, I did more.

My boss, gave me a new task as well, on my way out. At HansaWorld, we have more than 68.000 installations in 84 countries. Now we want all our customers, to get easy access to our products, modules, functions and to the new internet services. We would like to present our hidden secrets in the software. I guess thats why I also started blogging.....

For now, thanks to all collegues at HansaWorld. Most are still in the company and many are spread arround the world in other exiting companies. Think about the good times, and lets all work for making HansaWorld rule the ERP & CRM world of business.

While I think about what to do with my life, I will keep you posted on this blog and others.